If needed, a technician will be sent or a replacement part/unit will be dispatched after troubleshooting over the phone. Availability of parts, geographical restrictions, and terms of the service contract may apply. Service timing will depend on the time of day the call is made to Dell. The defective unit must be returned or paid for. Replacements may be refurbished. Get and apply above Dell Malaysia Promo Codes at checkout page of Dell and enjoy savings!..Shop Dell